expecting parents

cancellation & return policies

cancellations & sick policies

The following policies apply to Prenatal classes, New Parent classes, and Workshops.

Cancellations may be done by calling the center in advance of your class. There will be a $10 cancellation fee per class for any and all tuition-based classes over $10. Any cancellations within 3 days of your class will be refunded at 50%.

Refunds for cancellations for medical reasons will be evaluated on a case by case basis. The $10 cancellation fee will still apply.

There are no refunds after your class has started.

For the New Parent classes, trust and support are built upon cohesion with your classmates, and topics may vary from group to group. For these reasons there are no make-up sessions.

In the case of illness, please call the center in advance of your class. We will do our best to find a make-up class. If no make-up classes fit your schedule, you will be issued a refund. Refunds are only available if you have notified us in advance. No refunds are available for classes missed in New Mama, Second Time Mama, Beyond Newborns, or Rolly Pollies.

For participants in our mom and baby classes: if you or your baby has a fever, vomiting, diarrhea, or other obvious signs of illness, you must protect the others in your class by staying home until your baby has been symptom-free for 24 hours. If you are unsure whether your baby is eligible to attend class (i.e. mild coughs, colds, or viral illnesses that are resolving), we ask you to check with your baby’s health care provider to understand whether the illness is currently contagious and might be transmitted, and whether your baby is cleared to attend class.

Inclement weather: if the class is canceled due to inclement weather, we will post the information on the home page. Please check our home page often when you see the weather is bad. If your class is canceled due to weather, we will do our best to find you a make-up class. If no make-up classes fit your schedule, you will be issued a refund.

Classes may be canceled for low enrollment. Although this is rare, know that we will work with you to find another session, but if nothing else fits your schedule we will issue a full refund.

Switching Classes

Clients may switch into another section of their class, provided there is space. This must be done by calling the center. Switches must be done within 3 days of your class so we have every opportunity to fill your vacancy.

Class registrations

Unless otherwise noted, all Prenatal classes accommodate one expectant parent and one non-pregnant support person (partner, mom, sister, etc). Any additional attendees need to register for the class separately and pay full tuition, assuming there is space in the class.

Amma Parenting Center honors all the ways to become a family. We use the term “expectant parent” to include parents of all genders and relationships to their children, whether it be biological, adoptive, or via surrogate.

The New Mama Class, Second Time Mama, and Beyond Newborns accommodate just the mother and her baby. All other New Parent classes accommodate two members of the same family.

With twins, both babies count as one registration in our New Parent classes.

No children or infants are allowed in prenatal classes with the exception of Big Brothers and Sisters unless otherwise stated.

We’re sorry, but due to the classroom size we cannot accommodate foreign language interpreters. Doing so creates noise disruptions.  Families who are not native English speakers will find our online childbirth class comprehensive and easily translated by an interpreter.  You can also look into our private childbirth classes, to which you may bring your interpreter. For hearing impaired clients, please contact our Director of Prenatal Education, so that we can make a plan for your education.

Class reimbursement

Some health insurances may cover part or all of the cost of your class or allow you to use funds from your health savings account. Be sure to check with your insurance provider. Amma Parenting Center cannot guarantee coverage. We will provide you with a receipt which you may submit.


Product Returns & Exchanges

Amma Parenting Center will issue a refund or exchange within 7 days provided the item was not on sale or discounted, and the item is in resellable condition.

Refunds will be issued in the original form of payment within 7 days of purchase.

Up to 30 days, we will issue center credit or exchange your item as long as it’s in its original packaging and in re-sale condition.

Center credit can be used towards classes or products (and never expires).

No returns or exchanges will be accepted after 30 days.

Returned products must be in their original packaging and in re-sale condition. Pump parts and accessories can only be returned if the original packaging seal is unbroken.

Membership Policies and FAQs

Your annual membership fee enables you to enjoy the benefits of the program for 12 months from your date of purchase. We do not issue refunds for unused months.

When you join the Amma Membership Club, your spouse/partner can enjoy the benefits as well. However, when the two of you attend a workshop or class (other than prenatal classes, which include your spouse/partner), they will need to pay individual tuition. Their tuition will receive the membership discount.

Your $20 Amma voucher (which is good for any Amma prenatal or new parent class, workshop, or as a gift to a friend) should be used within the time frame of your 12-month membership. Carry-over may be allowed in certain cases, so please contact us at Amma to discuss your circumstance.

Transactions with our affiliated partner brands are beholden to their individual return, exchange, and warranty policies. Amma is not liable or responsible for any dispute or claim with an affiliated partner.

Frequently Asked Questions

I took classes at Amma when my kids were younger. What could I use the $20 class voucher for?

There are many class options for parents of older children at Amma. You can use the $20 voucher towards a workshop. It can also be gifted to a friend.

Can my spouse come to the classes? Can I bring a friend?

Tuition to our prenatal classes covers the expectant mother and one support person.

The rest of our classes are priced per person. If you’d like to bring a friend or a spouse/partner, then they will need to purchase a separate admission. As your spouse/partner receives the benefits of your membership, they will receive the member discount on their tuition.

Our New Parent series (New Mama Class, Beyond Newborns, and Rolly Pollies) accommodate just the mother and her baby.

How much does it cost to join the membership club?

The membership club has an annual fee of $55. Your membership will be active for 12 months from your date of purchase.

Does my membership renew automatically every year?

No. About a month before your membership anniversary, you will receive an email reminding you to refresh your membership so that you can continue to enjoy all of your benefits, including your annual $20 Amma voucher.

Will you add additional Amma partners in the future?

Yes. We are always on the lookout for partners who will add value to your membership. If you have suggestions for partners you would like to see added, then please let us know.

The workshops and guest speakers look great! I want to continue coming, but now my kids are getting older. Will you offer topics pertinent to older kids?

Yes. Our goal is to expand our offerings to span a wide range of topics and ages. If you have an idea for a topic of interest, please email us at info@ammaparentingcenter.com.

I know someone who would be a great guest speaker. Can I refer them to you?

We would love to hear about great guest speakers in our community who are passionate about babies, families, relationships, and other relatable topics! Please email us at info@ammaparentingcenter.com.

How do I redeem my discounts with the Membership Club partner brands?

After joining the Amma Membership Club, you will receive a welcome email within two days with everything that you need to redeem your discounts with our partner brands. This will include instructions about how to present your membership code to our partners to redeem your Amma Member discount. If you experience any issue with redeeming your membership discounts, then please email us at info@ammaparentingcenter.com.

Mama Box FAQs

What age are your boxes geared towards?

Our boxes are designed for babies during their first six months and beyond. We select items for each box that support the various developmental stages during a baby’s first six months. Our staff has years of expertise that allows them to pick items that will be beneficial to a new little one or to a six-month-old.

What if my baby is a bit older?

We offer three subscription lengths for just this reason. We recommend the one-month or three-month subscription length for a baby who is a bit older. As each box is full of items that can work for a variety of ages and stages, you will receive useful products whether you subscribe for one, three, or six months!

Where do you ship?

Anywhere in the United States, excluding Alaska and Hawaii.

When will my box ship?

Each month, our staff spends time curating the amma mama boxes. The boxes are shipped mid-month, around the 15th. If you place your order after the 10th of the month, then you will be a part of the next month’s shipment.

When will I receive my box?

The boxes only take a few days to get from us to you, so you should receive your box around the 20th of each month. Remember, if you order your amma mama box after the 10th of the month, then it will be part of the next month’s service.

How about if I need to change my shipping location or update my account information?

Simply log in and go to your account page. Easy!

What is in my amma mama box?

Your box will be filled with tried-and-true products that mama after mama recommended. Other items will be ones that have just hit the market and have been vetted by our team of experts. Each box is full of curated products that have earned the amma seal of approval.

How do I unsubscribe?

Babies grow so fast, don’t they? Simply log in to your account and click “unsubscribe.” To ensure that you are not billed for and shipped the next box, cancel your subscription before the 1st of the month.

Can I give an amma mama box as a gift?

Yes! Our boxes are a great gift for a friend, relative, spouse, employee, colleague, niece…. The list goes on and on! Simply click on “give as a gift “ and then input the recipient’s email address. They will receive an email that notifies them they have been given a box subscription. It’s that simple to give a great gift!

Can I return my amma mama box?

Due to the nature and specificity of the curated items in each amma mama box, we are unable to accept returned boxes or individual items.

If you have received a defective or damaged product, then please contact us at info@ammamamabox.com. Our staff will work with you to find an appropriate solution.

If you are unhappy with the contents of your amma mama box, then please send us your feedback. We are always interested to hear about what is and what isn’t working for our amma mamas! Please email us at info@ammamamabox.com.

What is your refund policy?

We do not issue refunds for the subscription box service. You may, however, unsubscribe by simply logging in to your account and clicking “unsubscribe.” To ensure that you are not billed for and shipped the next box, cancel your subscription before the 1st of the month.

Questions and feedback!

We’d love to hear from you! We will do our best to have a response to you within 24 hours. Please email us at: info@ammamamabox.com.

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